coronavirus covid 19 virus

Coronavirus - Covid 19 Virus

To all our valued customers.

At The Basket People we believe in being as transparent as possible with who and what we do.

As the Coronavirus takes hold of Australia and our population panics, we are doing all we can to help minimise any transmission of this virus.

We guarantee that our premises are Coronavirus Free.

We guarantee that our team members are Coronavirus Free.

To the best of our knowledge no one currently working with The Basket People have come into contact with a Coronavirus infected person.

To help minimise any chance of transmission your gifts will now be boxed into individual cardboard shippers. This eliminates couriers handling your gifts. Your gifts will be boxed into clean cardboard shippers and labelled accordingly for delivery, ensuring a safe and clean delivery of your gift.

Fastway as one of The Basket People couriers have temporarily updated their delivery protocol to respect the choice of receivers who do not want to sign for packages by touching scanners. In these instances, the package will be processed as an Authority to Leave delivery, and a photo will be taken of the item at the door. 

Australia Post is implementing similar delivery practices.

Our thoughts continue to be with those who have been affected both globally and within Australia. The health of our customers & team members is of paramount importance to us, and we will continue to monitor and take guidance from the Government.

Please keep well and safe.

From the management and team of The Basket People